Propela – We do the work. You do the dream.
New Zealand's VA Agency, Powered by Filipino Talent

Get Your Time Back.
Focus on Growing
Your Business.

Professional Virtual Assistant support for New Zealand businesses — skilled, dedicated, and ready to work.

100+
Hours saved per month
50+
NZ businesses supported
7
Core service areas
48hr
Average match time
Sound familiar?

You're Spending Too Much Time Working In Your Business

You started your business to have freedom — but instead you're buried in admin, chasing emails, and doing everything yourself.

  • 📥
    Inbox overload — emails pile up, responses slip
  • 🔧
    Administrative bottlenecks slowing everything down
  • 📞
    Missed follow-ups and lost opportunities
  • 📱
    Inconsistent social media presence
  • ⚙️
    No operational systems or repeatable processes
Let's Solve That →

BEFORE propela

47 unread emails
Last checked 3 days ago
3 missed follow-ups this week
Potential revenue lost
Social posts — 2 weeks behind
No content calendar

AFTER propela

Inbox: 0 unread
Managed daily by your VA
All follow-ups handled
Automated + personal touch
30 days of content ready
Scheduled and publishing
What we do

Everything You Need to
Run Smarter, Not Harder

💼

Virtual Assistance

Day-to-day admin, scheduling, inbox management, and task coordination — handled with care.

📱

Social Media Support

Content creation, scheduling, engagement, and consistent brand presence across your platforms.

🎯

Lead Generation

Prospecting, outreach sequences, database management, and pipeline support to grow your revenue.

⚙️

Operational Support

Process documentation, project coordination, reporting, and keeping your operations running smoothly.

🗂️

CRM Management

Keep your CRM clean, up-to-date, and working for you — contacts, pipelines, and follow-up sequences.

🤖

Systems & Automation

Workflow design, tool integrations, and automations that save you hours every week.

WHY propela

Built for New Zealand Businesses,
Backed by Filipino Talent

🇳🇿

NZ-Based Agency

Local support and accountability, with the value of Filipino talent.

Skilled Support Team

Vetted, trained, and matched to your specific business needs.

🔄

Flexible Solutions

Scale up or down as your business evolves — no lock-in contracts.

💬

Transparent Communication

Regular check-ins, clear reporting, and a direct line to your VA.

📈

Scalable Support

Start small and grow — add more hours or services as you need them.

Follow along

Latest from propela

Tips, client wins and behind the scenes — follow us on Facebook for more.

July 24, 2026 Facebook Post

A behind-the-scenes look at how our VAs turn admin chaos into calm, organised systems.

Read on Facebook
July 22, 2026 Facebook Post

Another week, another win for one of our amazing clients.

Read on Facebook
July 20, 2026 Facebook Post

This is what proactive support looks like — problems solved before they even reach your inbox.

Read on Facebook
Our work

Real Results for Real Businesses

Here's a sample of what our VAs have delivered — from daily operations to full social media campaigns. Every example below is from an actual client engagement.

Auto-scrolling — hover to pause

Keegan Jacked social media post
KJ
Keegan Jack — Personal Trainer, Cambridge NZ
Instagram content creation
Branded motivational post designed and copywritten by propela's VA — driving engagement and brand awareness for Keegan's personal training business.
Social media Copywriting
VWF Finance social media post
VW
VWF Finance — Cambridge NZ
Facebook & Instagram content
Lead generation post created for VWF Finance — promoting vehicle finance options to Kiwi buyers with clear CTAs and branded design.
Social media Lead generation
Keegan social media content schedule
KJ
Keegan Jack — Personal Trainer, Cambridge NZ
Social media content calendar
Full monthly content calendar managed across Facebook and Instagram — planned, scheduled, and published by propela so Keegan never has to think about posting.
Scheduling Facebook & Instagram
VWF Finance social media post
VW
VWF Finance — Cambridge NZ
Client success story post
Social proof content celebrating a happy client — building trust and encouraging referrals for VWF Finance's vehicle loan business.
Social media Brand building
Keegan Jacked social media post
KJ
Keegan Jack — Personal Trainer, Cambridge NZ
Video content & caption writing
Motivational video post with professionally written caption — consistent voice and messaging to grow Keegan's audience and drive client enquiries.
Social media Video support
CRM management in Xero for Keegan Jack
KJ
Keegan Jack — Personal Trainer, Cambridge NZ
Xero & invoice management
Full Xero account management — reconciling transactions, tracking overdue invoices, and keeping Keegan's finances in order so he can focus on his clients.
Operations Xero / Bookkeeping
VWF Finance social media content planner
VW
VWF Finance — Cambridge NZ
Social media content planner
Full content calendar managed for VWF Finance across Facebook and Instagram — consistent posting schedule maintained without the owner lifting a finger.
Scheduling Facebook & Instagram
VWF Finance social media post
VW
VWF Finance — Cambridge NZ
Brand awareness campaign
Trust-building content positioning VWF as the go-to vehicle finance option for Kiwis — written and designed to convert cold audiences into enquiries.
Social media Brand building
Inbox management for VWF Finance
VW
VWF Finance — Cambridge NZ
Email inbox management
Full inbox management for VWF Finance — triaging, categorising, and responding to emails daily so no enquiry goes unanswered and Shane stays focused on deals.
Operations Inbox management
Keegan Jacked social media post
KJ
Keegan Jack — Personal Trainer, Cambridge NZ
Inspirational content strategy
Story-driven content encouraging Keegan's audience to keep showing up — written in his authentic voice to build community and drive inbound enquiries.
Social media Copywriting

Want results like these for your business?

Book a Free Discovery Call
Client stories

Kiwi Business Owners Love
Working with propela

"

propela are providing me with an amazing service. Timely and quality support, that has freed my time up from the administration and marketing to focus on developing new business. Highly recommend looking at what they can do for your business.

S
Shane
Director, VWF Limited — Cambridge NZ
"

I am incredibly grateful for propela. It has become an invaluable part of my workflow by helping me stay organised and productive. While I focus on my current projects, propela proactively manages tasks and prepares assignments in the background, ensuring there is always a clear next step. This has significantly improved my efficiency, created a seamless workflow, and helped me maintain momentum across multiple responsibilities. I highly recommend it to anyone looking to streamline their work and stay on track.

K
Keegan
Physical Trainer, Keegan Jacked — Cambridge NZ

NZ Accounting Partner Services

We've partnered with a dedicated NZ-based accounting firm with over 15 years in practice. Their services are priced independently and provided directly under their own engagement terms — all in NZD.

📑
Annual Accounts
Year-end financial statements
📊
Income Tax Returns
Filed accurately and on time
🗓️
GST Returns
Periodic filing and reconciliation
👥
PAYE & Payroll
Employer obligations sorted
📅
Provisional Tax
Payments planned and managed
💡
Tax Strategy & Advisory
Forward-looking, practical NZ tax advice

Accounting and tax services are provided directly by our partner firm under their own terms, scope, and pricing. We facilitate the introduction and coordinate where helpful — your formal relationship is with the accounting firm directly. We do not provide accounting or tax advice.

Ready to Reclaim Your Time?

Book a free 30-minute discovery call and let's figure out exactly how propela can help your business.

Book Your Discovery Call
Pricing

Transparent Pricing
for Every Stage of Growth

Virtual Assistant support, social media management, and website builds — all in one place.

Virtual Assistant Plans

Choose the Right VA Support
for Your Business

Flexible Virtual Assistant support designed to help New Zealand businesses grow smarter.

🌱 Starter

Starter

Best for: Sole traders & first-time VA users

4 hours weekly

NZ$80* / week
NZ$330* / month
  • Inbox management & email sorting — Basic
  • Basic data entry & admin tasks
  • Social media scheduling — 2 posts/week
  • Monthly check-in calls
  • NZ business hours coverage
  • 2-week onboarding (free)
  • No lock-in contract
Get Started (Weekly) Get Started (Monthly)
💎 Premium

Premium

Best for: Busy founders needing serious support

22 hours weekly

NZ$350* / week
NZ$1,440* / month
  • Full inbox + calendar management
  • Full business admin & records
  • Social media scheduling — 5 posts/week + engagement
  • Customer enquiry handling + project coordination
  • Invoicing support + reporting prep
  • Lead generation + outreach sequences
  • Full CRM management
  • Fully flexible task support
  • Weekly check-in calls
  • NZ business hours coverage
  • 2-week onboarding (free)
  • No lock-in contract
Get Started (Weekly) Get Started (Monthly)

*All prices exclude GST

How It Works

Fixed weekly hours applied across your agreed tasks.

Social Media Management

Grow Your Social Presence
on Autopilot

Monthly retainer plans covering content, community, and growth across your social platforms.

🌱 Launch

Launch

2 platforms (Facebook + Instagram)

NZ$275* / month
  • Monthly analytics snapshot
  • 3 branded posts per week
  • 30-min monthly check-in
  • Stories 3x per week
  • Profile optimisation

Perfect for small businesses getting started online.

Get Started
👑 Elevate

Elevate

All 5 platforms (FB, IG, YT, TikTok, LinkedIn)

NZ$650* / month
  • Competitor monitoring (3 competitors)
  • 5–7 posts per week
  • Detailed analytics + insights report
  • Full community management (12-hr)
  • Strategy call + quarterly deep-dive

For established brands that want to lead and stay ahead.

Get Started

*All prices exclude GST. Monthly retainer, min. 3-month commitment.

Website Development

Websites Built to
Attract, Engage & Convert

One-time website builds, custom-designed and mobile responsive from the ground up.

✈️ Launchpad

Launchpad

NZ$900*
one-time
  • 2–4 page website
  • Mobile responsive branded design
  • Basic SEO meta setup
  • Google Business Profile connection
  • 1-hr CMS training session

Perfect for a simple, professional online presence.

Get Started
🏆 Professional

Professional

From NZ$2,750*
custom quote
  • 8–15 page custom website
  • Advanced SEO foundations
  • Booking/enquiry system integration
  • Google Analytics 4 + Search Console
  • 3-hr training + 60-day support

For established brands needing advanced functionality.

Get Started

*All prices exclude GST. Domain registration billed separately — pricing varies by domain name.

Bundle Social Media Management + a website build
Get 10% off the build fee. Onboarding (NZ$225 + GST) waived on a 6-month commitment.
Ask About Bundling
Our Services

Everything Your Business
Needs to Grow

From day-to-day admin to strategic automation — propela's VAs are trained, dedicated, and matched to your needs.

01
Admin & Organisation

Administrative Support

Free yourself from the daily grind. Our VAs handle the time-consuming tasks that keep you from focusing on what matters most — growing your business.

  • Email inbox management and triage
  • Calendar scheduling and coordination
  • Data entry and database management
  • Document preparation and formatting
  • Travel booking and itinerary planning
Book a Free Consultation
📋
Administrative Support
Save 10–20 hrs/week on admin tasks
02
High-Level Support

Executive Assistance

A trusted right hand for founders and executives. Your EA works proactively to keep you organised, prepared, and focused on high-value work.

  • Strategic diary and priority management
  • Meeting preparation and follow-up
  • Research and briefing documents
  • Stakeholder communications
  • Project tracking and reporting
Book a Free Consultation
👔
Executive Assistance
For founders who need a real right hand
03
Brand & Content

Social Media Management

Consistent, quality social presence without the stress. Your VA manages your platforms, creates content, and engages your audience daily.

  • Content calendar creation and scheduling
  • Caption writing and graphic coordination
  • Community engagement and responses
  • Platform analytics and reporting
  • Hashtag research and optimisation
Book a Free Consultation
📱
Social Media Management
Consistent posting, zero stress
04
Growth & Sales

Lead Generation

Keep your pipeline full without lifting a finger. Our VAs identify, research, and reach out to ideal prospects so you can focus on closing deals.

  • Prospect research and list building
  • LinkedIn outreach and connection management
  • Email campaign coordination
  • Lead qualification and scoring
  • CRM pipeline updates
Book a Free Consultation
🎯
Lead Generation
A fuller pipeline, every week
05
Customer Relationships

CRM Management

A clean, accurate CRM is the foundation of a well-run business. Your VA keeps contacts updated, pipelines moving, and follow-ups on track.

  • CRM setup and data cleaning
  • Contact and deal stage management
  • Automated follow-up sequences
  • Reporting and pipeline visibility
  • HubSpot, Salesforce, and more
Book a Free Consultation
🗂️
CRM Management
No more messy databases
06
Efficiency & Scale

Workflow Automation

Stop repeating yourself. We design and build automations that handle recurring tasks, connect your tools, and make your business run itself.

  • Zapier and Make (Integromat) workflows
  • Automated onboarding sequences
  • Tool integrations and API connections
  • Standard Operating Procedure (SOP) creation
  • Process mapping and optimisation
Book a Free Consultation
🤖
Workflow Automation
Build it once, run it forever
07
Business Operations

Operational Support

Get the operational backbone your business needs. From project management to reporting, your VA keeps everything moving in the right direction.

  • Project and task coordination
  • Supplier and vendor management
  • KPI tracking and dashboards
  • Team communication management
  • Operations manuals and documentation
Book a Free Consultation
⚙️
Operational Support
The engine room of your business

Not Sure Which Service You Need?

Book a free discovery call and we'll figure it out together.

Book a Free Discovery Call
ABOUT propela

We believe every NZ
business deserves a
great support team.

propela was built to solve a real problem: Kiwi business owners are too talented to be buried in admin. We match them with skilled Filipino VAs who become genuine partners in their growth.

Our Story

Born from a Founder's Frustration

propela was founded by a New Zealand entrepreneur who experienced firsthand how hard it is to grow a business when you're doing everything yourself. After discovering the power of Filipino virtual assistants, they wanted to create a better, more trustworthy way for Kiwi businesses to access that same talent.

We're not just a staffing agency. We're a VA partner — we match, onboard, and support both the business owner and the VA to make sure the relationship actually works.

Today, propela helps New Zealand businesses of all shapes and sizes reclaim their time and scale with confidence.

🇳🇿🤝🇵🇭

New Zealand Meets Filipino Talent

Two incredible cultures. One powerful business partnership. Filipino professionals bring world-class English, work ethic, and Western cultural alignment — perfectly matched to the Kiwi business world.

#2
English proficiency in Asia (EF Index 2025)
1.8M+
Professionals in the Philippine BPO industry
What drives us

Mission, Vision & Values

🎯

Our Mission

To give New Zealand business owners back their most valuable resource — time — by connecting them with world-class Filipino talent who are genuinely invested in their success.

🔭

Our Vision

A New Zealand where every ambitious business owner has access to the support they need to grow, without sacrificing their wellbeing or burning out trying to do it all alone.

💎

Our Promise

We match thoughtfully, onboard properly, and stay involved. We don't just place a VA and disappear — we're in your corner for the long term.

Our values

What We Stand For

01
People First
We care deeply about both our clients and our VAs. Every decision we make puts real people at the centre.
02
Radical Transparency
No hidden fees, no vague promises. You'll always know exactly what's happening and why.
03
Quality over Quantity
We'd rather make fewer, better matches than churn through placements. Your success is our reputation.
04
Continuous Growth
We invest in ongoing training for our VAs so they keep getting better at supporting your business.
05
Partnership Mindset
We don't see ourselves as vendors. We're growth partners, invested in your long-term success.
06
Cultural Respect
We honour both Kiwi business culture and Filipino work values — because both make the partnership stronger.
THE PEOPLE BEHIND propela

Meet the Team

Ayne
Ayne
Account Manager
Madeleine
Madeleine
Account Manager
Julie
Julie
Social Media Manager
Mary
Mary
Admin Assistant
Arvin
Arvin
Automation Expert
How we operate

How We Work

01

Deep Discovery

We take time to understand your business, your challenges, and the kind of person who'll thrive working with you.

02

Thoughtful Matching

We don't just match on skills — we match on personality, work style, and growth trajectory.

03

Structured Onboarding

We guide both you and your VA through a proper onboarding process to set the relationship up for success.

04

Regular Check-ins

We stay involved — monthly check-ins, performance reviews, and proactive support when anything needs adjusting.

05

Scale as You Grow

As your business grows, we help you expand your VA support — more hours, more services, or additional team members.

06

Ongoing Training

Our VAs receive continuous training and upskilling so they keep delivering exceptional value as your needs evolve.

Ready to Find Your Perfect VA?

Let's have a conversation about your business and how we can help.

Let's Work Together
How it works

From Discovery Call to
Dream Team in Days

Our process is designed to get you the right VA quickly, with minimal effort on your part.

1

Discovery Call

We start with a free 30-minute call to understand your business, your biggest pain points, and exactly what kind of support would make the most impact. No pressure, no pitch — just a genuine conversation.

30 minutes Free No obligation
2

Needs Assessment

After the call, we put together a detailed assessment of your support needs — which tasks to delegate first, what skills your VA needs, how many hours per week, and what success looks like for your business.

48 hours turnaround Customised to you
3

VA Matching

We match you with a shortlist of 2–3 pre-vetted Filipino VAs based on skills, personality, work style, and timezone compatibility. You'll review profiles and choose who feels right — or we can recommend the best fit.

Skills tested Personality matched NZ timezone aligned
4

Onboarding

We guide you and your VA through a structured onboarding week — tools setup, process documentation, communication standards, and clear expectations on both sides. We stay involved to make sure everything starts smoothly.

1 week structured onboarding Tools & systems setup We're with you throughout
5

Ongoing Support

This is where most agencies disappear — we don't. We run regular check-ins, provide performance support, handle any issues, and help you scale your VA's role as your business grows. We're your long-term partner, not just a placement service.

Monthly check-ins Performance support Scale as you grow
Ready to begin?

Your first step takes 30 minutes.

Book a free discovery call and we'll show you exactly how propela works for your business.

Start Today →
Get in touch

Let's Build Your
Support Team

Book a free discovery call or send us a message. We'll respond within one business day.

Send us a message

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📅

Book a Discovery Call

Skip the form — jump straight to a free 30-minute call with our team. Pick a time that works for you.

Schedule Your Free Call →

Contact Details

🌐
propela.co.nz
🇳🇿
Hamilton, New Zealand

Response Times

We respond to all enquiries within one NZ business day. Discovery calls can typically be scheduled within 2–3 days.

Common questions

Frequently Asked Questions

How quickly can I get started with a VA?
Most clients are matched and onboarded within 1–2 weeks of their discovery call. The process moves at your pace — we can move fast if you need to, or take our time to find the perfect fit.
How much does it cost?
Pricing varies depending on the number of hours and services required. We'll give you a clear, transparent quote after your discovery call. There are no hidden fees and no lock-in contracts.
Will my VA work NZ business hours?
Yes. All our VAs work hours that overlap with New Zealand business hours. The Manila–Auckland timezone (GMT+8 vs GMT+12/+13) gives us strong morning overlap, and many of our VAs are flexible to extend their availability to match your needs.
How do you vet your virtual assistants?
Every VA goes through a multi-stage screening process including skills assessments, structured interviews, background checks, and a paid trial task. We also verify their English proficiency, technical capabilities, and cultural fit before ever presenting them to a client.
What if the VA isn't the right fit?
We stand behind our matching process, but if things aren't working out, we'll work with you to find a replacement quickly at no extra cost. We want long-term partnerships, not short-term placements.
Can I scale up or down?
Absolutely. Our plans are flexible — you can adjust hours, add services, or bring on additional VAs as your business grows. We're built to scale with you, not lock you into a fixed arrangement.

Schedule Your Free Discovery Call

30 minutes. No commitment. Just a real conversation about your business.

Book Now →
Our blog

Tips, insights & client wins

Browse our latest posts — click any image to view the full post on Facebook.

July 24, 2026 Facebook Post

A behind-the-scenes look at how our VAs turn admin chaos into calm, organised systems.

Read on Facebook
July 22, 2026 Facebook Post

Another week, another win for one of our amazing clients.

Read on Facebook
July 20, 2026 Facebook Post

This is what proactive support looks like — problems solved before they even reach your inbox.

Read on Facebook
July 18, 2026 Facebook Post

See how our VAs are making a real difference for businesses across NZ.

Read on Facebook
July 16, 2026 Facebook Post

A client success story worth celebrating.

Read on Facebook
July 14, 2026 Facebook Post

More proof our team knows how to get the job done.

Read on Facebook
July 10, 2026 Reel

A quick look at how our VAs keep client operations running smoothly, day in and day out.

Watch on Facebook
July 8, 2026 Reel

Behind the scenes with the propela team — real work, real results.

Watch on Facebook
July 7, 2026 Social Media

Success doesn't happen overnight — it's built through the small things you do every single day.

Read on Facebook
Our work

Real Results for Real Businesses

Here's a sample of what our VAs have delivered — from daily operations to full social media campaigns. Every example below is from an actual client engagement.

Keegan Jacked social media post
Keegan JackSocial Media

Instagram content creation

VWF Finance social media post
VWF FinanceSocial Media

Facebook & Instagram content

Keegan social media content schedule
Keegan JackScheduling

Social media content calendar

VWF Finance social media post
VWF FinanceSocial Media

Client success story post

Keegan Jacked social media post
Keegan JackSocial Media

Video content & caption writing

CRM management in Xero for Keegan Jack
Keegan JackOperations

Xero & invoice management

VWF Finance social media content planner
VWF FinanceScheduling

Social media content planner

VWF Finance social media post
VWF FinanceSocial Media

Brand awareness campaign

Inbox management for VWF Finance
VWF FinanceOperations

Email inbox management

Keegan Jacked social media post
Keegan JackSocial Media

Inspirational content strategy

Want results like these for your business?

Book a Free Discovery Call